Alfa Laval Aalborg Marine After Sales service

Business Areas

The maritime Global After Sales organization of Aalborg Industries is based in Aalborg Industries' own companies in 14 countries around the world, most of them conveniently located in major shipping hubs. Global After Sales takes care of commissioning of our equipment, operator training, inspections, condition reports, service, repairs, conversions, upgrades, maintenance contracts and spare parts supply.

Aalborg Industries is one of the world’s longest existing marine service organizations which started operating in many countries in the late 1960s/early 1970s. Understanding the need to be close to our customers where they do business, we established our first marine After Sales companies in Singapore and Rotterdam/The Netherlands in 1978. We are on call 7 days a week, 365 days a year and can quickly attend your ship and implement repairs during voyage, etc. We pledge a lifetime commitment to the equipment we supply.

Being ourselves designers of boilers, heaters, burners, inert gas systems, etc., we have in-house engineering capabilities just as we have our own factories in four countries that are able to supply repair parts, prebent pipes, replacement equipment, etc.

Key account centres
One contact for all our services - any product, any time and anywhere:
That is the objective of Aalborg Industries’ key account After Sales service concept.

Our customers benefit from our efficient After Sales services by our worldwide organisation, but are serviced and supported by the Aalborg Industries' Global After Sales company nearest to him/her - by the people they know and trust as their favorite national or regional service centre.

A special business development unit for services directed at LNG carriers and Floating Production Systems.

Main competences
OEM knowledge, operating/service experience and documentation for all products and systems delivered by Aalborg Industries. Ability to design and deliver solutions that contribute to safe and reliable operation, low life cycle costs and environmentally friendly operation.

Brand names serviced/repaired
MISSION™, Aalborg Industries™, Sunrod™, Gadelius, UNEX™, WIESLOCH™, AV, AQ, KB™, VESTA™, etc.

Foreign boiler brands serviced/repaired
Babcock & Wilcox, Foster Wheeler, Combustion Engineering, Kawasaki, Miura, Mitsui, Osaka, KangRim, TPK, etc.

Sales outlets
Basically, most of the Aalborg Industries companies except the São Paulo office in Brazil. See also Contacts below.

Engineering centres
Aalborg/Denmark, Rauma/Finland, Rotterdam/The Netherlands, Nijmegen/The Netherlands, Singapore, Kobe/Japan, Busan/Korea, Petrópolis/Brazil.

Manufacturing of repair parts
Aalborg/Denmark, Qingdao/China.

Yours faithfully
Aalborg Industries A/S, Aalborg, Denmark

Hans-Henrik Jensen
Director, Global After Sales
hhj@aalborg-industries.com

Contacts/key account centres
gafs@aalborg-industries.com (Denmark) - Global After Sales

repair-marine@aalborg-industries.com (Denmark)

spares-marine@aalborg-industries.com (Denmark)

LNG@aalborg-industries.com (UK/Denmark) - Service on LNG carriers

rtmw@aalborg-industries.nl (The Netherlands)

aftersales@smitgas.nl (The Netherlands) - Inert Gas Systems
dxb@aalborg-industries.com (Dubai/UAE)
service@aalborg-industries.com.sg (Singapore)
sha@aalborg-industries.com.cn (China)

pusan@aalborg-industries.co.kr (Korea)
ukb@aalborg-industries.co.jp (Japan)
fll@aalborg-industries.com (USA)